Privacy policy
Privacy Policy
Last updated: February 1, 2026
Glamazon operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Glamazon is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.
1) Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so it cannot reasonably be linked to you.
Depending on how you interact with the Services and as permitted or required by applicable law, we may collect or process:
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Contact details (name, billing/shipping address, phone number, email address)
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Financial information (payment card details and transaction/payment confirmations — processed via secure providers)
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Account information (username, password, preferences and settings)
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Transaction information (items viewed, added to cart/wishlist, purchased, returned, exchanged, cancelled, and past transactions)
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Communications with us (support inquiries and messages you send)
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Device information (device/browser/network details, IP address, unique identifiers)
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Usage information (how you navigate and interact with the Services)
2) Personal Information Sources
We may collect personal information from:
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Directly from you (when you create an account, place an order, contact us, etc.)
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Automatically through the Services (cookies and similar technologies)
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Service providers (payment processing, analytics, fulfillment, customer support, IT, etc.)
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Partners or other third parties (where applicable)
3) How We Use Your Personal Information
We may use your personal information to:
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Provide, tailor, and improve the Services (process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns, enable reviews, personalize the experience and recommendations)
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Marketing and advertising (send promotional communications where permitted; show relevant advertising based on activity on our store)
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Security and fraud prevention (protect accounts, detect suspicious activity, and keep the Services secure)
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Communicating with you (customer support and service communications)
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Legal reasons (comply with applicable laws and valid legal requests, enforce terms/policies, protect rights)
4) How We Disclose Personal Information
We may disclose personal information in certain circumstances, including:
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With Shopify and service providers who perform services on our behalf (payments, IT, analytics, support, fulfillment/shipping, cloud storage)
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With business/marketing partners to provide marketing services and advertising (partners use information under their own privacy notices)
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When you direct, request, or consent to sharing (e.g., delivery partners, social integrations where used)
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Within our corporate group / affiliates (if applicable)
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In connection with a business transaction (e.g., restructuring) and to comply with lawful obligations, enforce policies, and protect the Services and users
5) Relationship with Shopify
The Services are hosted by Shopify. Information you submit to the Services may be transmitted to and shared with Shopify and relevant third parties to provide and improve the Services.
We may use certain Shopify features that incorporate data from your interactions with our store (and potentially other merchants on Shopify) to help protect, grow, and improve our business and store experience. In such cases, Shopify may be responsible for processing personal information for those features and responding to certain privacy requests relating to Shopify’s processing.
6) Third-Party Websites and Links
The Services may contain links to third-party sites or platforms. We are not responsible for the privacy or security practices of such third parties. Please review their privacy policies before providing information.
7) Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided personal information, contact us to request deletion.
8) Security and Retention
No security system is perfect, and we cannot guarantee absolute security. Please avoid sending sensitive information through unsecured channels.
We retain personal information only as long as necessary to provide the Services, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements and policies.
9) Your Rights and Choices
Depending on where you live and applicable law, you may have rights such as:
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Access / Know what personal information we hold
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Delete personal information (subject to legal exceptions)
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Correct inaccurate information
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Portability (receive a copy in certain circumstances)
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Opt out of marketing communications (unsubscribe from promotional emails at any time; we may still send non-promotional order/account updates)
To exercise rights or make requests, please contact us using the details below. We may need to verify your identity before processing certain requests, as required by law.
10) Complaints
If you have concerns about how we process your personal information, please contact us first so we can address your concern promptly.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised policy and update the “Last updated” date.
12) Contact
If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:
📧 mail@glamazon.it
📍 Burj Khalifa, Dubai, UAE (as provided)
For the purposes of applicable data protection laws, Glamazon is the data controller of your personal information.
